Tool Reviews
Feedback & Survey: CS Tool Reviews
NPS, CSAT, and customer feedback collection platforms used by CS teams to measure sentiment.
Tools in This Category
Delighted
0 job mentions
AskNicely
0 job mentions
Pendo
Product analytics and digital adoption platform. Combines usage tracking, in-app guides, and feedback collection. Used by both CS and product teams.
4 job mentions · CS and product teams wanting combined analytics and in-app guidance
Medallia
0 job mentions
Comparisons
Data source: 1,261 customer success job postings analyzed April 2026.
Tool mention counts reflect explicit requirements in job descriptions. Updated weekly.
Frequently Asked Questions
What are the best feedback & survey?
The leading tools in feedback & survey are: Delighted, AskNicely, Pendo, Medallia. Rankings depend on team size, budget, and specific requirements.
Do CS teams need feedback & survey?
NPS, CSAT, and customer feedback collection platforms used by CS teams to measure sentiment.